Q. What is the lead time for delivery?
A. Line is currently under development. Please email us for inquiries on pre-orders or distribution. product@jamesclar.com
Q. How much is Shipping? What Shipping Methods do you use?
A. Shipping costs are calculated during checkout based on weight and size. Currently we use UPS shipping and allow the buyer to compare and select any method of shipping provided by UPS (UPS Ground, 3 Day Select, 2nd Day Air, Next Day Saver, Next Day Air Early AM, Next Day Air).
Q. Do I need a computer to run Line?
A. No. Line requires no computer to run, it is self-contained and just needs power.
Q. What Payment Methods do you accept?
A. James Clar & Associates currently accepts Visa, Mastercard, and Discover.
Q. What future developments for Line will there be?
A. We are currently developing Line to extract live data from a computer. This will allow users to attribute live data to color information, such as weather, temperature, sound, etc to be animated along the array as color patterns.
Q. Can I resell your products to other consumers?
A. Yes, if you are interested in distribution of this item or any other works of James Clar, please email: product@jamesclar.com
Q. What if I want to integrate Line into an interior space/architecture project?
A. Line is self-contained and will run on standard 110v - 240v AC so i's integration into spaces is very efficient. We recommend using the piece on flat, white walls to allow the light gradients to spread and mix.
Q. Can integrate Line into the outside of a building?
A. Line was created for lounges, clubs, building lobbies, hotels and hotel rooms, homes, and other interior spaces. You can use Line outside for night events but it is not all-weather proof. The casing makes the display resistant to wind and smoke, but similar to a regular lamp, rain may cause an electrical shortage and damage the circuitry. If there is a specific project/application where the Square Eclipse needs to be outside on a permanent basis, please email: r_d@jamesclar.com
Q. How long will the LEDs last?
A. Our LEDs are top quality tri-color LEDs and are RoHS compliant. They low-wattage, high output and rated to last up to 10 years.
Have any other questions? Please feel free to contact us at: info@jamesclar.com. We want to ensure your satisfaction with our products!
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