Q. What Payment Methods do you accept?
A. James Clar & Associates currently accepts Visa, Mastercard, and Discover.
Q. What is the lead time for delivery?
A. Within the United States, approximately 3 week for an order of Square Eclipses. Orders of 5 Square Eclipses or more will take more time for delivery.
Q. How much is Shipping? What Shipping Methods do you use?
A. Shipping costs are calculated during checkout based on weight and size. Currently we use UPS shipping and allow the buyer to compare and select any method of shipping provided by UPS (UPS Ground, 3 Day Select, 2nd Day Air, Next Day Saver, Next Day Air Early AM, Next Day Air).
Q. Can I resell your products to other consumers?
A. Yes, if you are interested in distribution of this item or any other works of James Clar, please email: product@jamesclar.com
Q. What if I want to integrate the Square Eclipse into an interior space/architecture project?
A. The Square Eclipse is self-contained and will run on standard 110v - 240v AC so i's integration into spaces is very efficient. We recommend using the piece on flat, white walls to allow the light gradients to spread and mix.
Q. Can I fit the Square Eclipse to the outside of a building?
A. You can use the Square Eclipse outside for night events but it is not all-weather proof. The casing makes the display resistant to wind and smoke, but similar to a regular lamp, rain may cause an electrical shortage and damage the circuitry. If there is a specific project/application where the Square Eclipse needs to be outside on a permanent basis, please email: r_d@jamesclar.com
Q. Can I change the animation speed or color?
A. The Square Eclipse was developed as a non-intrusive, minimal, dynamic wall artpiece. It's animation length is over 10 minutes and runs through a series of color patterns and gradients with an easy plug & play interface. However, at James Clar & Associates we are happy to integrate the technology we develop for products into environments and vice versa. If there is a specific project/application where the modification of the casing or technology of the Square Eclipse needs to be done, please email: r_d@jamesclar.com
Q. How long will the LEDs last?
A. Our LEDs are top quality tri-color LEDs and are RoHS compliant. They low-wattage, high output and rated to last up to 10 years.
Have any other questions? Please feel free to contact us at: info@jamesclar.com. We want to ensure your satisfaction with our products!
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